The Warranty center - your peace of mind
The revolutionary warranty product that no other contractor has ever offered before, ease of using y
No one is perfect, mistakes can happen to anyone, and on the rare instance that we did something wrong. You can rest easy knowing you have a TRUE lifetime warranty. Many companies are here today and gone tomorrow along with their "lifetime warranty". We have been in the business for over 5 years now and have always taken care of our customers. Accredited by the Better Business Bureau with an A+ rating we're not going anywhere!
We’ve made managing your warranty simple and straightforward. Whether you want to register, transfer or process a headache-free claim quickly, each step is clearly outlined so you can take action without delay.
Thank you for trusting Platinum Exteriors to help protect your home.
6 Common Issues Covered By Our Lifetime Workmanship Warranty
Improper Shingle Nailing Pattern
Improper Shingle Nailing Pattern
Improper Shingle Nailing Pattern
Nails placed within 3-4 inches of a shingle seam, contrary to manufacturer instructions, can create weak points in the roof, increasing the risk of leaks and compromising the roof’s overall performance.
Improper Flashing Installation
Improper Shingle Nailing Pattern
Improper Shingle Nailing Pattern
Inadequate flashing around roof penetrations can allow water to seep in, leading to serious leaks and damage.
Incorrect Gutter Pitch
Improper Shingle Nailing Pattern
High Nailing of Shingles
Gutters installed at the wrong pitch may not drain effectively, causing overflow and potential water damage to the home’s foundation and landscaping.
High Nailing of Shingles
High Nailing of Shingles
High Nailing of Shingles
Installing nails too high on the shingle can void wind resistance ratings, making them more susceptible to being blown off during storms and exposing the underlying structure to leaks.
Siding Over-Tightening
High Nailing of Shingles
Low Nailing of Shingles
Overly tight nailing of siding can lead to warping and buckling due to changes in temperature, compromising the aesthetics and performance of the exterior.
Low Nailing of Shingles
High Nailing of Shingles
Low Nailing of Shingles
Nailing shingles too low may cause rust and deterioration, resulting in leaks that threaten the roof's structural integrity.
6 COMMON ISSUES COVERED BY YOUR manufacturer's WARRANTY
Material Defects
Material Defects
Material Defects
This coverage usually includes any manufacturing defects that affect the performance or appearance of the shingles. If the shingles are found to be defective within the warranty period, the manufacturer may replace them at no cost.
Granule Loss
Material Defects
Material Defects
Many warranties cover excessive granule loss, which can lead to reduced performance and longevity of the shingles. If granules are missing in a way that affects the integrity of the roof, manufacturers may offer replacement shingles.
Wind Resistance
Material Defects
Algae Resistance
Manufacturer warranties often cover issues related to wind damage if the shingles are installed according to the manufacturer's guidelines. If shingles are blown off or damaged due to wind exceeding a certain speed, the warranty may provide for repairs or replacements.
Algae Resistance
Improper Installation
Algae Resistance
Some warranties, particularly from manufacturers like Owens Corning, cover stains caused by algae growth. If the shingles develop algae streaks within the warranty period, they may provide a replacement.
Labor Coverage
Improper Installation
Improper Installation
Some warranties include coverage for the labor costs associated with replacing defective shingles. This can be an important aspect, as labor costs can be significant during repairs.
Improper Installation
Improper Installation
Improper Installation
While typically the responsibility of the installer, some manufacturer warranties may provide coverage if the shingles fail due to improper installation, provided that the installation was performed by a qualified professional who followed the manufacturer's guidelines.